1. Purpose and scope of information collection

The data collection on Edutek's website (domain: edutek.io) includes: email, phone number, username, login password, user's address. These are the mandatory information that Edutek requires users to provide when they register to use the service and to confirm when users register to use the service on the website, to protect consumer rights.

Users are responsible for the security and retention of their service usage activities under their username, password, and email. In addition, users are responsible for promptly notifying Edutek of any unauthorized, abusive, security breaches, or storing the username and password of third parties to take appropriate action.

2. Use of information

Edutek's website uses the information provided by users to:

• - Provide services to users.
• - Send notifications about information exchange activities between users and Edutek.
• - Prevent activities that destroy user accounts or impersonate users.
• - Communicate and resolve with users in special cases.
• - Do not use the personal information of users beyond the purpose of confirmation and contact related to transactions at Edutek.
• - In the event of a legal requirement: Edutek is responsible for cooperating to provide personal information of users when requested by law enforcement agencies, including: the prosecutor's office, the court, law enforcement agencies investigating the violation of any law by the customer. In addition, no one has the right to infringe on the personal information of users.

3. Information retention period

User's personal data will be stored until there is a cancellation request or the user logs in and cancels it themselves. In all cases, user personal information will be securely stored on Edutek's server.

4. Address of the unit collecting and managing personal information

Edutek introduces the legal entity information of the website:

• + Address: 3rd Floor, 163 Nguyen Van Troi, Ward 11, Phu Nhuan District, Ho Chi Minh City
• + Phone: (+84) 987 232 540
• + Email: [email protected]

5. Means and tools for learners to access and edit their personal information

• - Users have the right to check, update, adjust, or cancel their personal information by logging into their account and editing their personal information or requesting the Edutek website administration department to do this.
• - Users have the right to file complaints about the disclosure of personal information to third parties with the Edutek website administration department. Upon receiving these responses, Edutek will confirm the information, be responsible for explaining the reasons, and guide users to restore and secure their information.

6. Commitment to the security of learners' personal information

• - Personal information of users on the Edutek website is committed to absolute security according to Edutek's personal information protection policy. The collection and use of information of each user is only done with the consent of the user except for cases where the law has other provisions.
• - Do not use, transfer, provide, or disclose the personal information of users to third parties without the user's consent.
• - In the event that the information storage server is attacked resulting in the loss of user personal data, the Edutek website will be responsible for notifying the functional authorities to investigate and handle it promptly and informing the users.
• - Absolute security for all online transaction information of users, including digital invoice information, in the level 1 secure data center area of Edutek.
• - In the event that the information storage server is attacked resulting in the loss of user personal data, the Edutek website will be responsible for notifying the functional authorities to investigate and handle it promptly and informing the users.